Email for Dummies

I received an email at work today from a client. She had attached an Excel file to it that was a poster that she wanted us to print for her. I saved the file, then deleted it from the email, because it was a large file and we have an Inbox size limit in Lotus Notes. I didn’t think anything of it, because that’s what I always do.

An hour later, I received an email from a different client. As I was opening it, I saw that the previous email still was listed as being over 1MB in size. So I opened it, too. There was still an attachment listed. I knew I’d deleted it, so I looked closer. I discovered that she’d attached the file to an email which she forwarded to me that already had the same file attache to it.